Flight Central aims to provide exceptional service and satisfaction to our customers. Our Refund Policy outlines the terms and conditions regarding refunds for various services, including tour packages, hotel accommodations, flight reservations, excursions, and car rentals.
Refund Eligibility: Refund eligibility varies depending on the type of service and the terms agreed upon at the time of booking. Generally, refunds may be available for cancellations made within a specified time frame before the scheduled service date.
Cancellation Fees: Some services may be subject to cancellation fees or penalties, which will be outlined in the terms and conditions of the booking. These fees are typically deducted from the refund amount.
Refund Process: To request a refund, please contact our customer service team with your booking details and reason for cancellation. Refunds will be processed according to the original payment method and may take several business days to appear in your account.
Non-Refundable Services: Certain services, such as non-refundable flight tickets or special promotions, may not be eligible for refunds. Please review the terms and conditions of your booking for specific refund policies.
Exceptions: In some cases, refunds may be granted due to extenuating circumstances, such as medical emergencies or natural disasters. Please contact us for assistance if you believe you qualify for an exception to our refund policy.
Changes to This Policy: Flight Central reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy before making any bookings to understand your rights and obligations regarding refunds.
